LazyBar Privacy Policy

LazyBar is operated by Terdersoft B.V., a company registered in Curaçao. This page describes the personal data we collect from players, the purposes for which we use it, the parties we share it with, and the rights available to you. Terdersoft B.V. holds a Curaçao gaming licence covering both the casino and sportsbook verticals, and this policy reflects the data-handling obligations that apply under that licence. The United Kingdom is an excluded market; this policy does not operate under UK GDPR or the Data Protection Act 2018.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification data includes copies of government-issued identity documents, proof of address, and payment instrument records, collected in line with our KYC and AML obligations prior to withdrawal. Gameplay data covers deposits, withdrawals, bets placed, session times, and game choices. We also collect device and network data, including IP address, browser type, operating system, and device identifiers, as well as cookies and similar technologies used for site functionality and analytics.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay across the casino and sportsbook. We use identity and payment data to meet our regulatory obligations under the Curaçao licence, including age verification, KYC checks, anti-money laundering monitoring, and transaction review. Device and session data supports security monitoring and fraud prevention. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Curaçao gaming authority in connection with our licence obligations, and to law enforcement or other competent authorities where we are legally required to do so. Terdersoft B.V. operates a small group of affiliated brands, including BetAlice Casino, Funbet Casino, and Roman Casino; data may be shared within this group where operationally necessary. We do not sell customer data to third parties.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with the anti-money laundering obligations attached to our Curaçao licence. KYC documents and identity verification records are held for the same minimum period. Certain data, such as server logs used to resolve disputes, may be retained for longer where an active claim or regulatory review requires it.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You may request erasure of your data, subject to any retention periods required by our regulatory obligations. You have the right to restrict or object to certain processing activities. You may also request that we provide your data in a portable format where technically feasible. To exercise any of these rights, contact us using the details in the section below.

Contact us

Privacy queries and data subject requests can be directed to our support team at [email protected] . Account closure requests should be sent to [email protected] . No dedicated Data Protection Officer is currently named for this operator; all privacy correspondence is handled through the general support address.